Daily Archives: September 26, 2022

PAHO Director reflects on momentous decade of championing universal health, calls for renewed attention to immunization at Pan American Sanitary Conference

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PAHO Director reflects on momentous decade of championing universal health, calls for renewed attention to immunization at Pan American Sanitary Conference

Cristina Mitchell

26 Sep 2022

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Optus customers exasperated by chatbots and ‘rubbish’ communication after data breach

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Some customers look to switch providers after puzzling responses and ‘less than helpful’ service

Optus customers say they are growing increasingly angry and frustrated at the poor communication from their mobile provider over the massive customer data breach that left millions vulnerable to identity fraud.

In the four days since Optus first reported that up to 10 million customers had personal information taken in a data breach, customers have been left scratching their heads over how Optus has communicated with them.

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Government flags new cybersecurity laws and increase in fines after Optus breach

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Clare O’Neil says penalties for telcos are ‘totally inappropriate’ and data breach was ‘significant error’

The Albanese government will pursue “very substantial” reforms in the wake of the massive Optus data breach, including increasing penalties under the Privacy Act that are currently capped at $2.2m.

As the government flags it will push ahead with legislative changes, hundreds of public servants from the Australian Signals Directorate, the Australian Cyber Security Centre and the Australian federal police were deployed to help manage the fallout from the data breach, with the government also working with banks to prevent further fraud.

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