Messaging For Customer Service: Bozeman Startup Quiq Brings Its Tech To Office Depot, Overstock.com

How companies like Office Depot and Overstock have been converting their customer service and customer support to messaging via a solution from Quiq, a startup in Bozeman, Montana. An interview with CEO Mike Myer by customer experience consultant Micah Solomon.

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Apple Loop: New iPhone Secrets Revealed, Apple’s flawed iOS Update, Surprising Budget iPhone Leaks

This week’s Apple Loop includes a closer look at 2018’s new iPhone features, why the iPhone SE2 is cancelled, Apple squeezing the supply chain, iOS 11’s flawed security, rumored updates to the iPad Pro, actual updates to the MacBook Pro, Google updates Inbox, and Apple’s fast charger.

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