Google, Customer Service Experts Zendesk Bring Instant Customer Service To An App Near You

When a customer has a problem, they want to be able to reach customer service from within the very app where the problem’s occurring. To this end, customer service software company Zendesk has announced an integration with Fabric, the app development platform Google recently purchased from Twitter.

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Police Reports Don’t Capture Real Reasons Drivers Crash, New Study Finds

Drowsy, drunk, drugged and distracted driving are not reflected on most motor vehicle crash reports across the country and no state fully captures the critical data necessary to address and understand the real causes of crashes and effectively address the rising death toll, a new report finds.

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