This Seattle Startup Aims To Remove The Expensive, Boring Parts Of Customer Support

Seattle-based AnswerIQ offers an AI solution for customer support that promises to reduce ticket volume by 20% while significantly increasing first contact resolutions (FCR). AnswerIQ, the recent recipient of a $5M round of funding, was founded in 2017 by Pradeep Rathinam.

from Forbes – Tech https://ift.tt/2tKkQJl
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