Optus data breach: Australians will be able to change their driver’s licence with telco to pay

Federal opposition wants commonwealth to allow people to get new passports for free too – and quickly

Australians caught up in a massive breach of Optus data will be able to change their driver’s licence numbers and get new cards, with the telco expected to bear the multi-million cost of the changeover.

The New South Wales, Victorian, Queensland and South Australia governments on Tuesday evening began clearing the bureaucratic hurdles for anyone who can prove they are victims of the hack, which has affected millions of people.

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Attorney general says FBI is working on Optus data breach – video

Attorney general Mark Dreyfus says the FBI is working with local authorities to investigate the Optus data breach. ‘The government, as well as the Australian federal police and other government agencies, are working closely together on the Optus data breach,’ he said. 

‘The Australian federal police is taking this very seriously with a large number of officers involved, working with other federal government agencies and state and territory police, and with the FBI in the United States and with industry.’

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Police ‘all over’ dark web ransom threat to release 10,000 customer records a day, Optus CEO says

Purported hackers post ultimatum demanding $1m within four days after massive Optus data breach

The chief executive of Optus, Kelly Bayer Rosmarin, says federal police are “all over” a post on the dark web purporting to release 10,000 customer records from the recent data breach and demanding a $1m ransom for the rest.

Rosmarin also told ABC radio the company’s massive security breach was “not as being portrayed”, after the minister for home affairs accused the company of leaving the “window open” for the data to be stolen.

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Optus customers exasperated by chatbots and ‘rubbish’ communication after data breach

Some customers look to switch providers after puzzling responses and ‘less than helpful’ service

Optus customers say they are growing increasingly angry and frustrated at the poor communication from their mobile provider over the massive customer data breach that left millions vulnerable to identity fraud.

In the four days since Optus first reported that up to 10 million customers had personal information taken in a data breach, customers have been left scratching their heads over how Optus has communicated with them.

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