While the cloud offers benefits for many organizations, it is particularly well-suited for small to mid-sized contact centers.
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Daily Archives: May 3, 2017
NICEVoice: Ease Of Use In The Small Contact Center
In the contact center, simplicity and ease of learning are pivotal. Clear and intuitive workforce management systems increase efficiency and improve employee morale.
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mSurvey And Safaricom Continue Kenya’s Mobile Money Revolution
mSurvey’s intuitive interface targets select local audiences and diverse populations, so users can design structured conversations, similar to customized bots,push questions as chats to the mobile phones of millions,and watch as the responses roll in on a live data stream.
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Facebook Will Add 3,000 Monitors to Screen Offensive Content by VINDU GOEL
By VINDU GOEL
After murders and other crimes were broadcast on its Live service, Mark Zuckerberg said the social network will do more to respond quickly to abuses.
Published: May 2, 2017 at 07:00PM
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Jive CEO Champions ‘Human Factor’ In Digital Collaboration Software
Enterprise collaboration specialist Jive Software is pushing ahead with its software roadmap during what is an unquestionably busy time for the firm as it is now acquired by ESW Capital, LLC, through its affiliate Wave Systems. So how does the human factor now work in digital collaboration?
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Kentucky Derby Partnering With A.I. Company That Correctly Predicted Last Year’s Superfecta
See how the Kentucky Derby is partnering with a tech startup that uses Swarm Artificial Intelligence to make accurate predictions on events. Last year this system correctly projected the top four horses in the race, turning a $20 bet into $11,000.
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Elon Musk’s Next Big Idea: Subterranean LA Transit
The $15-billion founder of Tesla and SpaceX isn’t stopping at the moon. He’s looking down, too,
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Google no podrá ser tu buscador predeterminado en el nuevo sistema operativo de Microsoft
Estoy casi seguro de que, para llegar hasta aquí y leer este artículo, has utilizado Google. De hecho, lo más probable es que en tu navegador, Google sea el buscador predeterminado. Sin embargo, a Microsoft le gustaría que dejases de utilizar el buscador más usado en el planeta, y para ello, tiene la intención de bloquear de forma parcial esta popular herramienta en su nuevo sistema operativo de escritorio presentado
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My son and I are making progress in our realm! via /r/Minecraft
My son and I are making progress in our realm!
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Submitted May 03, 2017 at 01:13PM by Jerrydel32
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OnePlus 5 Sets Sights On iPhone 7S Plus
A new report claims the OnePlus 2017 flagship smartphone will have a new dual camera system.
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