How This Niche Retailer Reinvented The Online Customer Experience, One Bike At A Time

A retail niche that would appear to be brick-and-mortar friendly (and thus protected from the inroads of ecommerce) is bicycle sales. So, as a customer experience consultant, I take pleasure in the way that a new company, roll: Bicycle Company, has re-imagined the local bike shop experience online.

from Forbes – Tech http://ift.tt/2nPCTd7
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