Electronic Arts’ Stock Up A Bit Post Earnings

Electronic Arts’ stock has been up almost 5% since it released its Q1 fiscal 2017 results, despite some concerns surrounding its weaker-than-expected second quarter guidance. This can be attributed to the company’s promising results for the first quarter and the fact that the guidance for the second quarter was influenced by timing issues rather than business weakness. Though Electronic Arts reported a marginal decline in non-GAAP revenues and a significant fall in non-GAAP net income, its results were considerably ahead of the market expectations.

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The Rise of Distinctive Solutions to Improve eCommerce Shipping

While robust parcel solutions offer workflow designed to prevent paying too much for a particular shipment, the workflows in the retail multicarrier solutions can be both more extensive and much more interesting. The Descartes Systems Group acquired a company called Oz DEVELOPMENT that is designed for small and medium sized retailers. Ken Wood, the Executive Vice President of Product Management at Descartes, explained that small and medium sized business may need to “touch multiple ecommerce sites, and order information also has to flow into accounting.” Despite being smaller shipper, their “volumes are big enough that they need some sort of automation and workflow.” This solution can route the order to a backend accounting system and then to a warehouse or a shipper’s 3PL fulfillment partner. “The workflows for the warehouse include light pick/pack/scan capability using smart phones.”  Then the solution offers a degree of compliance. “This is not deep compliance like for our parcel solution, but more for retailers that standardize on one carrier like UPS.”

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The Future Of Retailing — The Revolution to Technology Is Now

I believe that retailing is undergoing a revolutionary change. Merchants are no longer the driving force for retailers. I believe retail has moved from a merchant driven industry to a technology driven industry. This is a major change that will be hard to swallow. In the past merchants interacted with customers. They talked to them as a market. Now these same customers are demanding products and services that match their specific needs. In other words, the customer is now in charge.

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Roger Pilc Awakens Pitney Bowes Innovation Engine

Pitney Bowes is a company that has been in the midst of redefining its business in recent years. The $3.5 billion technology services company has focused on an innovation agenda in order to reinvent aspects of the business. The head of the innovation agenda is Roger Pilc, the company’s chief innovation officer. In that role, Pilc has three sets of responsibilities:
Leading product development serving all of our business units globally
Developing next generation and disruptive innovation
Establishing technology alliances in support of the first two.

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