You’re cool. I get it: Your phone is always blowin’ up, constantly receiving notifications from your (many) friends and (many) fans, alike. You have to post on the Snap (aka Snapchat) to make sure your followers know what you’ve been up to. You have to upload to Instagram to showcase the artsiest thing you’ve seen today. You’ve got to tweet out your thoughts on the latest Donald Trump incident. You’ve got to post on Facebook to do… all of the above? (None of the above?)

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Here are the highlights from my recent interview with Dave Kerpen, New York Times bestselling author and founder of Likeable Media, and his thoughts on outsourcing social media, being selfless, differentiating, staying top of mind and gratitude.

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The debate of “Man versus Machine” is centuries old, but is alive and well today because of the way technology is involved in our daily lives. Technology not only dictates where we’ll shop, but what we’ll shop for. This is particularly true within the financial services industry, where “machines” are able to give all the information customers need to make a “buy” decision. So, is there still a need for humans in the process?

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Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

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