The History of the Call Center Explains How Customer Service Got So Annoying


The History of the Call Center Explains How Customer Service Got So Annoying
Despite the fact that call centers seem decidedly low-tech — why call a person when you can shoot along an email? — they have grown increasingly sophisticated with time and are in many ways one of the most elaborate operations in a given business.

August 7, 2016 at 08:23AM
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Encountering bed glitches, what do via /r/Minecraft


Encountering bed glitches, what do

I placed three beds on a full block, and is surrounded with acacia blocks, both full and half slabs. There's a three block space above my bed

I just don't understand how it says that my bed is obstructed. I tried taking out one of the beds, and placed it in the middle of the room like this. Sleeping in any of the two beds on the sides will result in this visual glitch. However, sleeping on the middle bed would not show any visual glitch whatsoever.

Another problem that the three beds have is that they are "obstructed" for some reason, and I only return to my original spawn point after death. What do I need to change in my bed design?

Submitted August 07, 2016 at 06:27AM by KennethKnows
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Duke Energy Finds Success In The New Energy Economy. Can Other Utilities Learn From It?

Market economies march forward. It’s how they deliver better products and services, enabling them to weather what is often unforgiving and competitive climates. The individual businesses unable to make such adjustments are shunted aside while the bold yet nimble ones get ahead.
No where is this maxim truer nowadays that in the utility business, and by extension, its once go-to fuel: coal.
To this end, Duke Energy is working hard on making the transition from a 20th Century utility that had vested in older fuels to a 21st Century energy company that is investing heavily in the new economy — the one focused on renewable generation, modern grid technologies and natural gas assets.
“We have been on a portfolio transition path,” says Steve Young, chief financial officer, in an interview with this writer after the company announced on Thursday its impressive 2016 second quarter results: $1.07 per share compared to 95 cents for the same time period last year. 

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