Top 10 Technologies For Customer Experience

B2B organizations say Sales Force Automation is in their top ten technologies for customer experience.
Gartner found that worldwide, 95% of enterprises have used customer satisfaction surveys.
The smaller the company, the more Customer Service & Support, and Sales Force Automation are important.
Voice of the Customer, Business Process Management, Multichannel Customer Service and Master Data Management deliver the highest impact to customer experience.

from Forbes – Tech http://ift.tt/1QoYjrl
via IFTTT

Android-powered Acer Jade Primo apparently in the works

Windows 10-powered Acer Jade Primo (shown below) isn’t available for purchase yet, and looks like the Taiwanese company is already working on an Android variant. A new device – the Acer S58A – was recently spotted on Geekbench benchmarking site, which reports say is the Jade Primo’s Android model.

If you recall, the current Jade Primo is the Acer S58. So, the Acer S58A definitely points to a variant of the Windows 10 handset. The Geekbench listing reveals that the new device is powered by Android 6.0 Marshmallow, while other specs including the SD808 chipset and 3GB RAM are same as that of the Windows 10 variant.

It is being said that the company is developing the Android variant as a back up plan in case the Windows 10 model flops – the latter has already been hit by delays. The Android Jade Primo is rumored to be made official at this year’s Mobile World Congress, which is scheduled for next month – February 22 to February 25.

Needless to say, none of this has been officially confirmed, so take it with a pinch of salt.

Source | Via 1 (translated)…

from GSMArena.com – Latest articles http://ift.tt/1NoGJgx
via IFTTT

La aplicación Kickstarter llega a Android

Screenshot 2016-01-21 at 23.27.22

Es mejor llegar tarde que nunca llegar, o al menos eso dicen y eso es precisamente lo que habrá pensado el equipo de Kickstarter. Por si no lo sabéis, Kickstarter es una página web crowdfunding donde podemos encontrar miles de proyectos interesantes de cualquier tema. Muchos de los proyectos que hemos visto por el blog han aparecido en dicha página web, como es el caso de la consola Android Ouya.

Hasta la fecha, los usuarios con un smartphone o dispositivo Android, tenían que conformarse con ver los proyectos publicados en la famosa página web directamente desde el navegador, así como también poder colaborar con el proyecto vía web. Hoy, el equipo de desarrolladores de la página de crowfunding ha lanzado la primera versión de la aplicación oficial de Kickstarter.

Dentro de la aplicación encontramos lo que un usuario quisiera encontrarse cuando está buscando un proyecto interesante al cuál colaborar. El usuario puede crearse un perfil ( que sirve para poder colaborar en dicha web ) y ver los diferentes proyectos que hay publicados. Bajo un menú lateral se esconden todas las secciones de la web, pudiendo filtrar resultados dependiendo de los proyectos más nuevos, con más recaudación o más populares.

Kickstarter llega Android

Además el usuario podrá suscribirse a aquellas campañas que ha guardado anteriormente como favoritas, también se podrá ver las campañas apoyadas por parte de nuestros seres más queridos. El usuario también podrá colaborar aportando su granito de arena a aquella campaña que más le interese directamente desde la propia aplicación.

Kickstarter llega tarde pero llega y, aunque esta es la primera versión de la aplicación y seguramente dentro de unas semanas aparezcan actualizaciones para solucionar aquellos bugs y errores de código de la aplicación, hace que el usuario pueda navegar perfectamente y con total libertad a la hora de buscar un proyecto interesante en Kickstarter.

WP-Appbox: Kickstarter (Free, Google Play) →

El artículo La aplicación Kickstarter llega a Android ha sido originalmente publicado en Androidsis.

from Androidsis http://ift.tt/1JnBu5Y
via IFTTT

Google has reportedly made $31 billion in revenue from Android

We know that Google doesn’t reveal the revenue or profit it makes off of its Android mobile-operating system. However, looks like the well-guarded secret has just been revealed by Oracle. The the database maker’s attorney in an ongoing lawsuit against Google revealed last week that the latter has made a total of $31 billion in revenue and $22 billion in profit from Android till date.

Google said that the figures were derived from its confidential internal financial documents, adding that the “extremely sensitive information” shouldn’t have been publicly disclosed as it was meant for “Attorney’s Eyes Only.”

“Google does not publicly allocate revenues or profits to Android separate and apart from Google’s general business,” the company said in a court filing. “That non-public financial data is highly sensitive, and public disclosure could have significant negative effects on Google’s business.”

The Mountain View, California-based company urged the court to edit related portions of the public transcript of last week’s hearing, following which the transcript was removed from electronic court records.

Filed way back in 2010, the lawsuit accuses Google of copyright violation saying that the company used Java APIs in its Android OS without permission. While Google argued that APIs can’t be copyrighted, a court in 2014 ruled otherwise. Following this, the search giant took the battle to the Supreme Court, which upheld the lower court’s ruling.

The ongoing arguments are now for the damages that Oracle will receive from Google. “Look at the extraordinary magnitude of commerciality here,” Oracle’s attorney had said last week while disclosing Android’s revenue and…

from GSMArena.com – Latest articles http://ift.tt/1NoCuS4
via IFTTT

Newly-announced Platinum and Rose Gold Gear S2 classic variants now up for pre-order in Europe

The Platinum and Rose Gold variants of the Samsung Gear S2 classic smarwatch, which were announced by the company at this year’s Consumer Electronics Show, are now available for pre-order in Europe.

Netherlands-based Coolblue, which is one of the largest online retailers in the country, is currently taking pre-orders for both the variants. As for the pre-order price, both carry a tag of €480, which translates into $520 at current exchange rates.

Those pre-ordering the Gear S2 in Platinum or Rose Gold will get their units shipped starting February 24.

Source 1 2 |…

from GSMArena.com – Latest articles http://ift.tt/1WzL73u
via IFTTT