There are a number of ways to gauge contemporary trends in the militarization of space. One way is to look at how countries develop and test dual-use space technologies, which gets a lot of policy attention. But another important thing to keep an eye on is how militaries organize institutional infrastructures to affect space-based outcomes in their favor.

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It’s an established fact that Android is the dominant mobile OS around the world. Estimates claim that Android owns from just over 50 percent to nearly 80 percent of the mobile device market, but Apple is winning where it counts—money. According to data released by Apple it seems the iPhone money train is still steaming along nicely with a record-breaking 13 million iPhone 6S and iPhones 6S Plus units sold in just the opening weekend.

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“Microsoft Monday” takes a look back at the past week of news related to Microsoft. This week, “Microsoft Monday” includes details about new Xbox One bundles, Office 2016 for Windows PCs, a scheduling app for iPhone called Invite, the cost of using Office 365 on an iPad Pro, Minecraft coming to Oculus Rift, Skype’s 15 hour outage, Windows 10 replacing Bing for Baidu in China, the download size of Halo 5: Guardian and what is at Microsoft’s event on October 6th.
New Xbox Bundles To Be Announced This Week

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LinkedIn had 33,271 corporate customers at the end of 2014. This number has doubled in the last two years from 16,409 in 2012. An increasing number of companies is using social media for talent solutions, according to the 2014 Social Recruiting Survey, Jobvite. This survey mentions that 73% of the recruiters plan to invest more in social recruiting. The most popular social network used for recruiting is LinkedIn. In the next five to seven years, we expect the corporate customer count to increase substantially and touch the 100,000 mark.

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India has stepped up its space programme with the launch of its first research observatory, ASTROSAT.

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Lego Dimensions brings ‘proper’ toys to life in TT Games’ most ambitious Lego video-game to date. Multiple movie franchises collide with virtual-physical play to create a compelling new addition to the toy-game hybrid genre.

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A look at the new offering in the FIFA video game lineage.

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Can you imagine a bank that’s customer service agents create rapport with customers, so much so that they will learn intimate information about the customer and act on it? For example a customer service agent might talk with the customer about literature and then send them an actual book in the mail. This is not strange for ATB Financial, formerly known as Alberta Treasury Brand Financial—this bank is not your average contact center. Benchmarking itself with companies like Starbucks and Apple, ATB Financial decided to do something different when it comes to the freedom they give their contact center agents. This week’s Modern Customer Podcast guest is ATB Financial’s Dwayne Calder, director, customer care and operations. Leveraging call recording to replace “hand written customer signatures” with verbal consent, the company reduced customer effort and elevated the customer experience. With a focus on supporting its customer experience process design, ATB Financial employs speech analytics to translate voice of the customer data into actionable improvements by using customer conversations and frontline team members to identify root cause of customer challenges. ATB Financial is a unique bank with a compelling customer engagement story. Tune into this week’s Modern Customer Podcast to hear more.

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