Monthly Archives: August 2015

Why You Can’t Teach Leadership

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Is leadership something that you can teach or is leadership something you are born with? This is an interesting debate and I’m sure there are plenty of people on both camps. I don’t believe leadership can be taught, it’s either a part of your DNA or it isn’t. The ability to show empathy, engage, empower, and inspire others is just not something that can be trained into someone. However, like an actor learns a new role, I think some people have the ability “act” out some leadership qualities and behaviors but that doesn’t make them a leader. People that say “good job” but don’t meant it, people that appear to be listening when they aren’t, and people that go through the “employee empowerment” checklist yet have no connection with those they work with, these aren’t leaders, these are the pretenders and they far more harm than good inside of our organizations.

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PayPal’s instant checkout service One Touch now available in 13 new markets

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PayPal’s One Touch service, which launched in the US last year and arrived in the UK and Canada early this year, is now available in a total of 16 markets. This was announced by the company’s global head of merchant and next-generation commerce Bill Ready.

The 13 new markets where the service has been extended include Australia, Austria, Belgium, Denmark, France, Germany, Netherlands, Norway, Poland, Spain, Sweden, Switzerland and Turkey. PayPal says that eligible merchants in these markets won’t have to do anything to enable the service as it will happen automatically.

One Touch, as the name suggests, allows you to make payments with a single touch, hence eliminating the need for user-names and passwords each time you pay. The only condition being that the device should be same.

Source |…

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El navegador web Link Bubble pasa a ser totalmente gratuito

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Pinche aquí para ver el vídeo

Desde esos chat heads de Facebook hemos visto distintas incorporaciones como apps que han intentado utilizar esas burbujas flotantes para ofrecer otra forma de interactuar con los distintos elementos que pueda contar una aplicación. En la misma Facebook nos vale para tener presente en todo momento la conversación con un contacto seleccionado para que en una breve pulsación podamos lanzarla o con un gesto arrastrando la burbuja podamos cerrarla en un santiamén.

Link Bubble es una de esas apps que ha sabido acertadamente ofrecer algo distinto con esas burbujas flotantes al cargar en segundo plano un enlace URL web que se lanzaba mismamente desde una red social como es Facebook. Al lanzarse esta URL web se va cargando con el progreso visto desde esa burbuja que nos muestra cuando el sitio web está cargado al 100% mientras vamos realizando otra cosa como seguir explorando nuestro timeline. Ahora Chris Lacy ha dispuesto Link Bubble de forma totalmente gratuita con todas sus características premium por coste cero.

Gratis con todas sus características premium

Link Bubble nos sorprendió a todos para ser incluso toda una fuente de inspiración como otras aplicaciones que casi copian sus características como la propia Flynx y que descubrimos hace poco desde estas mismas líneas.

Link Bubble

Justamente hace unas pocas semanas conocimos como el desarrollador Chris Lacy anunció que había vendido su popular app Link Bubble a una nueva startup. Por lo que bajo el nuevo mando de estos desarrolladores, la app se encuentra ahora totalmente gratuita en la Play Store.

Las características a las que podréis acceder a día de hoy totalmente gratuitas son estas:

  • Número infinito de pestañas o burbujas
  • Tema basado en el color del sitio web
  • Modo lectura o artículo
  • Este mismo modo para Android Wear

Devolviendo el dinero

Ahora solamente se encuentra una única aplicación Link Bubble disponible para su descarga en la Play Store. Completamente gratis y que viene con las características premium comentadas. Dicho esto, aquellos usuarios que adquirieron la app después del 4 de agosto de 2015, podrán pedir un reembolso. Para realizar esto se tiene que enviar un email a support@linkbubble.com con la ID de la transacción y los nuevos desarrolladores se encargarán de devolverte el dinero gastado.

Link Bubble

Para el futuro de Link Bubble, según los nuevos propietarios, mantienen que se enfocarán en un mejor rendimiento, corrección de bugs y lo que sería un soporte adecuado para una app de este tipo. Otras novedades seguirán con características para la navegación web.

Una app creada por Chris Lacy y que seguramente le ha reportado unos beneficios importantes a este popular desarrollador que bien repleto de ideas, de vez en cuando nos sorprende con algunas nuevas que siempre nos dejan sorprendidos. Esto también conlleva que Lacy pueda enfocarse en nuevas apps y mejore las que tiene en la Play Store, ya que uno solo no puede estar dando soporte adecuadamente a varias apps como Action Launcher o esta que al final ha relegado en otros desarrolladores al venderla.

Por lo demás, nos queda esperar a ver como se las trae esta startup que ha confiado en una app como Link Bubble para adentrarse en este competitivo mundo de navegadores web en Android.

WP-Appbox: Link Bubble Browser (Free, Google Play) →

El artículo El navegador web Link Bubble pasa a ser totalmente gratuito ha sido originalmente publicado en Androidsis.

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Hey Samsung, go back to Engineering 101

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If it can go wrong, it will.

I specifically remember my Manufacturing Engineering Professor saying this in class one day. It means that if you don’t specifically design how the product can be used and include safeguards for how the product shouldn’t be used, people are going to figure out how to use it wrong. It doesn’t matter if the wrong use is obvious or if the misuse is flagrant, there are a lot of troubles you can save yourself from if you can protect your end user from using you product wrong.

You’ve probably noticed a lot of public service announcements today from your favorite blogs regarding the Samsung Galaxy Note 5 and issues related to inserting its S Pen in backwards. If you insert an S Pen into the $700+ Note 5 writing side out, the S Pen can get permanently stuck and will probably damage the S Pen sensor so that the device will always think the S Pen is removed. Inserting the S Pen in backwards seems a bit silly. I’m sure it looks silly to have the pointy end of the S Pen poking out of the device, but it doesn’t matter. It if can go wrong, it will. And in this case, it has for Samsung.

Today, the issue was elevated enough that Samsung felt the need to issue a public statement on the S Pen insertion issue. In summary, they said to follow the instructions in the Note 5 user manual. First, how many of you have EVER read a manual for your phone? I’m genuinely curious (feel free to comment below). I’ve owned and reviewed dozens of phones, and have never felt the need to consult the user manual. Think about your audience here, Samsung. You’re the top mobile device manufacturer in the world. Your audience is literally everyone. Grandmas, teenagers, nerds, NBA players, everyone. Your job is to design a phone that is usable and isn’t going to be ruined when someone makes a silly mistake.

Samsung should have done one of two things: Either design the Galaxy Note 5 so that when the S Pen is inserted the wrong way, it won’t get stuck and won’t damage anything or design the Galaxy Note 5 so the S Pen could not physically be inserted the wrong way. With either option, this whole fiasco would have been a non-issue. It feels a little insane to me that the Note 5 made it out of any sort of “real life” testing with this issue not being found. In testing, they should have tried every angle to break the phone. They should have found the Note 5′s weaknesses so they could have designed them out of the product. I’m surprised this wasn’t one of the first things tested. Regardless, Samsung didn’t design the $700+ Note 5 well enough that something simple like inserting the S Pen the wrong way is a non-issue.

Some of you may feel this Note 5 S Pen issue is blown out of proportion, or you may feel people are idiots for putting their S Pen in the wrong way. That’s fine. You’re all entitled to your opinion. But in my opinion, Samsung should replace all the Note 5s out there with stuck S Pens and broken S Pen sensors. Sure, Note 5 users didn’t read and/or follow the manual, but Samsung designed their Galaxy Note 5 poorly. Samsung has the resources to design a phone without silly flaws like this. They should be able to design a phone that’s completely usable without having to read the user manual first. They should be able to use a phone that can’t be used wrong. If it can go wrong, it will.

What are your thoughts on the Galaxy Note 5 S Pen issue? Did Samsung screw up? Or are the backwards S Pen inserters a bunch of dummies? Let us know your thoughts by commenting below.

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Is The Root of Poor Customer Experience Internal Corporate Dysfunction?

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To improve customer experiences means throwing the baby out with the bath water. It’s a ton of work. Not to mention all the people who loved that baby that now hate you. The ugly truth is that many executives at big companies are barely treading water. They are already working overtime, stressed about taking on more jobs or being replaced by someone younger and cheaper (or maybe even someday soon, a robot). They want to maintain the status quo. To add insult to injury the biggest predictor of employee success at a big company has to do with like-ability–not getting stuff done. And if you are going to make sweeping changes, it’s likely people are not going to like you.

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