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Smartphones Are Reshaping Customer Journeys, Marketing Must Now Align With CX To Improve Experiences

May 16, 2018

Customers ARE mobile-first and mobile-only. Brands must prioritize the mobile experience as consumers seek to complete tasks and purchases on their devices. If not, they send would-be mobile customers to competitors by design.

from Forbes – Tech https://ift.tt/2GozJEI
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