Consumers are Obsessed with Digital Research And Reshaping Customer Journeys As A Result

Customers are more informed, empowered, demanding and impatient than ever before…it’s all because of their mobile phones aka smartphones. As a result, they are obsessed with research before, during and after decisions. It’s time to invest in becoming discoverable and useful on the small screen.

from Forbes – Tech https://ift.tt/2Lic13t
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