We have heard about this integration of technology and services that would let data flow seamlessly, so that communication between doctors, patients, insurance companies, pharmacies and the workplace would be unhindered. When first introduced, there was a big push for Return on Investment (ROI), but no one seems to mention this now. In fact, there is just dissatisfaction with the existing software. In my opinion, no one offers a truly comprehensive integration to genuinely improve patient care. And for patients, I still see the problems that existed since I started practicing in the 1980s.

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