If the catch-phrase in the mid-aughts was “there’s an app for that,” the one for the next business wave will be “there’s a bot for that.” Bots are the bits of code that apply logical or reasoning in response to data input, producing a response, be it conversational, audio or a visual image. We are already seeing micro-services emerge, controlled by algorithms that are driven by bots able to make suggestions, recommendations and more on websites.

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