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Tech Companies Abuse NPS And Hope Customers Don’t Notice

Posted on August 15, 2016 by Frank Cisco

Tech companies are using Net Promoter Score wrong because they don’t know what it is.

from Forbes – Tech http://ift.tt/2bsCyGW
via IFTTT

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This entry was posted in Internet and tagged Forbes - Tech, IFTTT by Frank Cisco. Bookmark the permalink.
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