While robust parcel solutions offer workflow designed to prevent paying too much for a particular shipment, the workflows in the retail multicarrier solutions can be both more extensive and much more interesting. The Descartes Systems Group acquired a company called Oz DEVELOPMENT that is designed for small and medium sized retailers. Ken Wood, the Executive Vice President of Product Management at Descartes, explained that small and medium sized business may need to “touch multiple ecommerce sites, and order information also has to flow into accounting.” Despite being smaller shipper, their “volumes are big enough that they need some sort of automation and workflow.” This solution can route the order to a backend accounting system and then to a warehouse or a shipper’s 3PL fulfillment partner. “The workflows for the warehouse include light pick/pack/scan capability using smart phones.”  Then the solution offers a degree of compliance. “This is not deep compliance like for our parcel solution, but more for retailers that standardize on one carrier like UPS.”

from Forbes – Tech http://ift.tt/2aIFCCQ
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