Customer-centric solutions demand empathy. But, how we employ this principle within design thinking is as critical—if not more—as what we do in the process.
from Forbes – Tech http://ift.tt/1Rtj8nC
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Customer-centric solutions demand empathy. But, how we employ this principle within design thinking is as critical—if not more—as what we do in the process.
from Forbes – Tech http://ift.tt/1Rtj8nC
via IFTTT