Following Twitter‘s disappointing quarterly and full year 2015 financial results and operational metrics, we recently revised our price estimate for its stock down by over 25% to $25.50. The primary factor for this downward revision is Twitter’s soft active user growth performance in the past several quarters, and some fundamental issues about its usability. There is still a considerably steep learning curve for new users, the company has been unable to effectively deal with online abuse, and new features such as “Moments” and “While You Were Away” have received mixed feedback with respect to improving user experience. Moreover, Twitter faces stiff competition from Facebook, Instagram and Snapchat, which are cruising ahead in attracting new users by constantly improving their user experience and engagement.

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