While digital leaders still struggle to put the pieces together, at least there’s a broad understanding of the need for real-time, end-to-end visibility into the customer experience. Furthermore, there is no shortage of performance management tools on the market. Given the extraordinarily competitive nature of the digital landscape today, it’s only a matter of time until enterprises finally get their digital acts together.
from Forbes – Tech http://ift.tt/1WIbPGC
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