What do we mean when we say that a person has a lot of heart? I think we mean that a person has a lot of empathy. Empathy means understanding someone else’s emotions, to the point where one can imagine experiencing what the other person is experiencing. Empathy isn’t feeling happy or sad for someone, it is feeling happy or sad with someone.
We will think of these AI-based products as emotional participants in our lives because they will be designed for us to think of them that way.
This Valentine’s Day, do a little thought experiment: think of the day in terms of the people whose emotions you will try to manipulate and who will, in turn, try to manipulate your emotions. We think of emotions as a purely human quality, person-to-person. And yet people also think of their pets, products and other inanimate objects they buy as having human emotional values, such as warmth, goodness, coldness, and even evil. What if our manufactured products could sense and respond to our emotions in a very human way?
from Forbes – Tech http://ift.tt/1QaNdHR
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