If you’ve worked at a big company you know the frustration that comes from the bureaucracy and politics that can make it hard to get stuff done. This takes its toll on the employee experience as well as the customer experience. Today I’m talking about how transparency is a “nonsense killer.” I believe transparency is a “nonsense-killer” because it brings up the level of the culture. This improves the customer experience.

from Forbes – Tech http://ift.tt/1RmXP6e
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