With the holiday season approaching, it’s time to create our wish lists for the season and the upcoming year. While some may be wishing for expensive presents or trips, financial institutions are working feverishly to meet the wishes of their customers for easier banking experiences. What’s driving this? Digital transformation is making an impact across all industries. In banking and financial services, customers demand more efficient ways to conduct business – from accessing online statements, account history and check imaging, to account histories and electronic bill payments – Banks realize technology is a true market differentiator. By providing services in ways that their tech savvy customers want, banks not only have the potential to win new customers, but they also can deepen current relationships with existing customers.

from Forbes – Tech http://ift.tt/1NYasDX
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