More companies are realizing the need to have a top executive focused solely on the customer experience in the C-Suite.  Whether it’s titled as Chief Customer Officer, Chief Client Officer or Chief Experience Officer, the responsibility is the same: deliver great service to their customers.  To learn more about this new role, watch this profile of Dr. Adrienne Boissy, Chief Experience Officer for the Cleveland Clinic.

from Forbes – Tech http://ift.tt/1O8odtX
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