Until recently, HP, one of the world’s largest technology providers, was not doing such a hot job in extending its online presence and services to its quarter-of-a-million partner ecosystem. And HP (now divided into Hewlett-Packard Enterprise and HP) executives admit it.  The company’s partner portals were bewildering hodge-podges of outdated content, tools, and services. Anne Anderson, senior director of partner portal and experience at Hewlett-Packard Enterprise, for one, says it was “controlled chaos,” akin to all the disorganized frenzy of a small children’s soccer game. Out of HP’s efforts to clean up its online mess comes some valuable lessons for other organizations seeking to build their digital capabilities.

from Forbes – Tech http://ift.tt/1lv1Tnl
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