Starting today I’m serving my thoughts on customer experience to you directly via YouTube. In my new YouTube series “Blake’s Take” I take a topic and give you my stance on it in three minutes or less. If you have feedback for me regarding topics you would like to hear about please send me a note on Twitter at @BlakeMichelleM.

from Forbes – Tech http://ift.tt/1iY8sxT
via IFTTT