Why is it that every time I go to a doctor, I am given an appointment for a precise time and then every time, every single time, the doctor shows up at least 20 minutes late? Does the healthcare system hate me? Do they not want to fix the problem? Or are they all just simply incompetent?
To dig deeper into the question, I spent the summer working with a startup focused on healthcare operations analytics. We interviewed 50 healthcare providers and dove deep into the operations at three different types of clinics — cancer infusion treatment, oncology, and hematology — to understand the problem and how best to solve it. 
Turns out, “optimal patient slotting” is a lot more complex than might appear on the surface — in fact, “Googol sized” in complexity. Good news is it’s a problem solvable with advanced data science. The sobering news is it MUST be solved if we are to handle the incoming onslaught of an increasing, aging patient population all carrying affordable insurance over the next 20 years.
The Doctor Will Be Right With You. NOT.

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