Uber’s Phantom Cabs
When Heather*, a driver who has been working for Uber for about eight months, opened up the passenger app a few weeks ago from her residence, she noticed something peculiar. The app’s map showed four drivers on the streets immediately by her pick-up location. Yet, the estimated wait time for the closest car was 17 minutes, and there were no other drivers in sight.

July 28, 2015 at 08:35AM
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