8 a.m. Is the Most Anxious Hour
Every week for four hours, Darren Mastropaolo logs into a special web browser and begins reading the desperate pleas of strangers. They roll in by the dozens, sometimes faster than he can respond:

“I’m so nervous it’s making me nauseous,” one message might say. Or “help something happened last night. I kept saying stop I don’t like this.”

September 11, 2014 at 10:39AM
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